Privacy policy

Privacy Policy — Funky Fox

Last updated: August 21, 2025
Effective date: August 21, 2025
Store: Funky Fox — discoverfunkyfox.com
Support: officialfunkyfox@gmail.com | +91-9350473793 (WhatsApp & Calls)
Address: UG-7D, Jaina Tower 1, Janakpuri West, New Delhi — 110058, India

Welcome — we respect your privacy. This Privacy Policy explains what information Funky Fox collects, how we use it, when we share it, and the choices you have. By using discoverfunkyfox.com or purchasing from our store, you agree to the terms in this policy.

1. Scope

This policy applies to personal data collected through our website discoverfunkyfox.com, our mobile interactions, and our customer service channels (email and WhatsApp). It does not cover information collected offline by third parties.

2. Definitions (quick)

  • Personal data / personal information: Any information that identifies you or can reasonably identify you (name, email, phone, address, payment details, etc.).

  • We / us / Funky Fox: The operator of discoverfunkyfox.com.

  • You / user / customer: Any visitor, shopper, or account holder on our website.

3. Information we collect

We collect information you give us directly, information collected automatically, and information from third parties or partners.

A. Information you provide

  • Name, billing & shipping address, email address, and phone number.

  • Payment information (processed by our payment provider; we do not store full card details on our servers).

  • Order details and purchase history.

  • Account credentials and preferences (if you create an account).

  • Messages you send to our support team (email, WhatsApp) including any information you include.

  • Photos and information if you submit reviews, testimonials, or UGC (user-generated content).

B. Information collected automatically

  • Device and browser information (IP address, device type, operating system, browser type).

  • Usage information (pages visited, items viewed, searches, referral pages).

  • Cookies and similar technologies (see Section 11 for details).

  • Analytics data (which may include time on page, conversion events).

C. Information from third parties

  • Payment confirmation and verification from payment processors.

  • Shipping & courier status from shipping partners.

  • Publicly available profile information if you interact with us via social media or third-party logins.

4. How we use your information

We use personal information for the following purposes:

  • To provide and manage your orders: process purchases, confirm orders, arrange shipping and delivery, and handle returns/refunds.

  • Payments & fraud prevention: to process payments, verify identity, and detect or prevent fraud.

  • Customer service & communications: to respond to inquiries, provide support, and send transactional messages (order confirmations, shipping updates).

  • Personalization & product recommendations: to show relevant products and offers.

  • Marketing (with consent where required): to send promotional emails, SMS or WhatsApp messages about offers, new products, or content. You can opt out at any time.

  • Analytics & improvement: to analyze usage, improve our website, products and customer experience.

  • Legal & compliance: to comply with legal obligations, respond to lawful requests, and protect our rights.

5. Legal bases for processing (where applicable)

If you are located in a jurisdiction that requires a legal basis (for example the EU under GDPR), our legal bases include:

  • Performance of a contract: processing to fulfill your order.

  • Consent: where you have consented to marketing or cookies that require consent.

  • Legitimate interests: for fraud prevention, site analytics, and to improve our services (balanced against your rights).

  • Legal obligations: where we must retain or disclose information under law.

6. Sharing your information

We may share personal data with:

  • Service providers & processors: payment gateways, shipping couriers, fulfillment and printing partners (print-on-demand), email and marketing platforms, analytics providers, customer support tools, and hosting providers — to perform services on our behalf.

  • Business transfers: in connection with a merger, sale, reorganization, dissolution, or other transfer of assets.

  • Legal requests: when required by law, to enforce our Terms of Service, protect rights, property or safety, or respond to lawful requests from public authorities.

  • With your consent: where you direct or permit us to share data (for example, when posting a review you permit us to show your name and content).

We require service providers to keep your data secure and only use it for the purposes we specify.

7. International transfers

Because our service providers, payment processors and hosting may operate in different countries, your personal data may be processed or stored outside your country of residence. We take reasonable steps to ensure that transfers are protected by appropriate safeguards required by applicable law.

8. Data retention

We retain your personal data only as long as necessary for the purposes described (e.g., to complete transactions, maintain records, meet legal obligations, and resolve disputes). Specific retention periods may be influenced by statutory obligations (tax and accounting requirements), recordkeeping needs, and the need to provide services.

9. Your rights & choices

Depending on local law, you may have some or all of the following rights:

  • Access: request a copy of personal information we hold about you.

  • Correction: ask us to correct inaccurate or incomplete information.

  • Deletion: request deletion of your personal data (subject to exceptions for legal retention requirements).

  • Portability: request a machine-readable copy of certain personal data.

  • Objection / Restriction: object to or request restriction of certain processing (e.g., direct marketing).

  • Withdraw consent: where we process based on consent, you may withdraw consent at any time.

To exercise any of these rights, contact us at officialfunkyfox@gmail.com or WhatsApp/call +91-9350473793. We will respond within a reasonable timeframe (commonly within 30 days) and let you know if we need more information to verify your identity.

If you are located in a jurisdiction with a supervisory authority (for example the EU or UK), you may also have the right to lodge a complaint with your local data protection authority.

10. Marketing communications & opt-out

We may send you marketing by email, SMS or WhatsApp when you subscribe or opt-in. You can opt out at any time by:

  • Clicking the “unsubscribe” link in marketing emails, or

  • Replying STOP to SMS or WhatsApp messages (where applicable), or

  • Contacting us at officialfunkyfox@gmail.com or +91-9350473793.

Please allow reasonable time for opt-outs to take effect.

11. Cookies & tracking technologies

We use cookies, web beacons and similar technologies to provide and improve our services, remember your preferences, analyze site performance and show relevant advertising.

  • Essential cookies: required for site functionality (cart, login, checkout).

  • Functional & performance cookies: for user preferences and analytics.

  • Advertising / targeting cookies: to show personalized ads (may be set by third parties).

You can control cookies through your browser settings (blocking or deleting cookies), or via consent management on our site (if available). Disabling certain cookies may affect site functionality.

12. Third-party links & social features

Our site may include links to third-party sites (social networks, marketplaces, apps). This policy does not apply to third-party sites — review their privacy policies before sharing personal information.

13. Data security

We implement reasonable administrative, technical and physical safeguards to protect personal data against unauthorized access, loss, misuse or alteration. However, no internet transmission or storage is 100% secure — if you suspect unauthorized use of your account, contact us immediately at officialfunkyfox@gmail.com or +91-9350473793.

14. Children

Our products are intended for adult buyers. We do not knowingly collect personal information from children under 13 (or other applicable minimum age). If you believe a child has provided personal data, contact us and we will take steps to delete the information.

15. Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service features. We will post the updated policy on this page with a revised “Last updated” date. Continued use after changes constitutes acceptance of the updated policy.

16. Contact us

For privacy requests, questions or complaints, contact:

Email: officialfunkyfox@gmail.com
Phone / WhatsApp: +91-9350473793
Postal address: UG-7D, Jaina Tower 1, Janakpuri West, New Delhi — 110058, India

If you prefer, include your order number and a clear description of your request so we can respond faster.

Thank you for trusting Funky Fox. We’re committed to protecting your information and being transparent about how we use it. 🦊✨